Chatting with Amber

If you are facing some issues while chatting with Amber, look for answers here.

Not able to login?
That is the best part. Login is not required to chat with Amber! 1. Just right click on 'here' in the email which you received from your compa...
Tue, 28 Mar, 2017 at 6:00 PM
"Your browser is out of date!". What do I do now?
This means that you are using an old version of your browser. Amber supports the latest versions of all popular browsers listed below: Google Chrome: v4...
Tue, 28 Mar, 2017 at 3:02 PM
What's this email I have got about chatting with Amber?
If you have received an email from a leader in your company then you're really lucky to be working there :) Your company has started touching base ...
Thu, 23 Feb, 2017 at 1:53 PM
Do I need to login?
Not at all. The link you receive in your email should auto log you into a chat with Amber. It looks like this: In case you land up on some other page, ...
Thu, 23 Feb, 2017 at 1:57 PM
Can anyone see my name if I send a message on Anonymous Bat?
NO! Never! We take your privacy very seriously and never show your details to anyone when you chat with Anonymous Bat. Any follow up conversation about ...
Thu, 23 Feb, 2017 at 2:02 PM
When I click on the link, a message pops up saying “Access denied”. Why is this happening?
Following might be the reason why the message pops up: There is a network issue at your end which means that the chat link was not whitelisted by the IT...
Tue, 18 Jun, 2019 at 10:56 AM
I’ve already shared my feedback with Amber. Why am I getting the reminders again?
Amber reaches out to you on regular intervals to understand how you are doing with the company. These reminders are for a new conversation that Amber wants ...
Tue, 18 Jun, 2019 at 12:09 PM
If I click on the chat link, I can’t access my chat, Why?
Following might be the reason why you’re unable to access the chat: You’re using a browser which is not compatible with Amber. To know more, read this ar...
Tue, 18 Jun, 2019 at 12:11 PM
I want to share more feedback. How do I do it?
You can share more feedback with the help of Anonymous Bat which can be opened by clicking on the ‘Anonymous Bat’ option available in the panel on the left ...
Tue, 18 Jun, 2019 at 12:11 PM
When I click on the chat link, instead of my chat, link redirects to a FreshDesk helpdesk page. What do I do?
Oops! Looks like you clicked on the link which is meant to help you when you get stuck before or while chatting with Amber. Please revisit the email and cli...
Tue, 18 Jun, 2019 at 12:12 PM